12 N Eutaw Street
Baltimore, MD 21201
The box office is currently closed. Please contact Service@BaltimoreHippodrome.com for assistance.
Lobby doors generally open 1 hour prior to curtain time.
Enhanced protocols will be in place at the theater to protect our audience, performers, crew, staff, and volunteers. As conditions change, protocols may be adjusted. We will send you an email before your show outlining what to expect during your visit at the theater.
Limited View seats generally have a partial view of the stage due to the viewing angle in the theatre. Obstructed View seats have a partially blocked view of the stage due to objects such as columns, railings, or sound equipment.
There is no specific dress code. Most people enjoy dressing up to go to the theatre, and some events, such as opening nights, will draw a dressier crowd. For theatrical performances, you will see people in everything from casual to formal wear.
We recommend that you arrive at the venue at a minimum of 45 minutes before the performance to allow plenty of time to park and get seated. Auditorium doors typically open 30 minutes prior to start of the show and may vary on show-by-show basis. Lobby doors generally open 60 minutes prior to show time.
Please arrive on time out of courtesy for the performers and your fellow audience members. Arriving late may result in seating holds in the lobby or alternate seating within the theater. Admission or re-admission of latecomers is ultimately subject to the producers’ discretion and guidelines for each individual show.
Food and drinks are typically sold in the lobby before shows and during intermission. Food and drinks are allowed inside the theatre at the discretion of the presenter. If you are at a performance and want to know if you can take your food and drink inside, an usher can tell you the policy for the show you are attending. Outside food and drink can be brought into the theatre if required due to a disability, medical requirements and/or special needs. Guests with specific/special dietary needs due to disabilities, medical conditions and/or special needs should contact us by emailing CrystalS@hippodromefoundation.org or calling us at 410.727.7787 x119 prior to attending the event to arrange for reasonable accommodations.
In the unlikely event that a performance is canceled, the Hippodrome Theatre and Ticketmaster will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information. In cases of inclement weather, we strongly recommend that patrons travel safely and allow plenty of time to arrive at the theatre. During inclement weather, updates will be posted on our Facebook and Twitter pages.