Help

Protect your tickets by purchasing only through authorized ticketing outlets.

Hippodrome Broadway Series Account Manager (Subscribers, Grand Suites & eCLUB)

Ticketmaster

Hippodrome Theatre Box Office

12 N Eutaw Street
Open M-F, 11AM-3PM and show days 11AM-Curtain

Hippodrome Theatre Group Sales

888.451.5986
Groups@BaltimoreHippodrome.com

Public on sales vary by show. Join the eCLUB to receive presale offers and other upcoming show information.

Accessible seating can be purchased online, by phone and at the Box Office.  If you have questions about accessible seating or available services, please call us at 443.703.2444 or email Access@BaltimoreHippodrome.com.

Accessibility at the Theater

Individual show tickets are available in person at:

Hippodrome Theatre Box Office
12 N. Eutaw St
Baltimore, MD 21201
Mon – Fri: 11am to 3pm
Show Days: 11am to intermission

Walk-up sales on the day of the show are subject to availability and cannot be guaranteed. The Box Office is an in person service only.

Lucky Seat rewards fans with access to tickets for amazing events at incredible deals. Fans who are feeling lucky can enter our digital drawing for the chance to buy event tickets at special prices. Don’t worry if your plans change – you only pay if you win. Visit Lucky Seat’s website for more information and a list of current drawings.

Please reach out to Lucky Seat directly by emailing help@luckyseat.com.

To redeem over the phone, please call the Gift Certificate hotline at 866.698.7469 (Monday – Friday, 9 am – 5 pm ET).

At this time, we are not selling new gift certificates.

Gift certificates may be redeemed towards shows presented by Broadway Across America, including season subscriptions and eCLUB and group sales tickets. Broadway Across America gift certificates cannot be redeemed for purchases through Ticketmaster, non-Broadway events, or any other events presented by another organization.

Nope! Any gift certificates purchased through Broadway Across America are valid indefinitely. The date you see on many of our gift certificates is simply a placeholder.

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

In the unlikely event that a performance is cancelled, the Hippodrome Theatre and Ticketmaster will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.

We advise all customers to contact their original point of sale. If you bought your tickets through the Broadway Across America eCLUB, you may call the eCLUB hotline at 866.880.9572 (M-F, 9am to 5pm) or email us at Service@BaltimoreHippodrome.com.

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