Groups Resources
Welcome!
Whether you are planning a social outing with family and friends, entertaining corporate clients, hosting a fundraising event or rewarding valued employees, we are dedicated to ensure that your group outing is memorable. We love the theatre and are proud of the small role we play in making your experience a great one!
Purchasing a Group
The best way to get in touch with the Group Sales Department for tickets is to fill out the online request form for the show in which you are interested. Other questions or concerns can be directed to a Group Sales Representative by emailing Groups@BaltimoreHippodrome.com.
We are here to help. We want to accommodate your specific requirements on desired section and/or price level for your group or you would like your group to be seated all together as best we can. Group requests are filled on a first-come first-serve basis from the best available inventory at the time of the order.
For online orders, you will have the opportunity to select your exact seat locations as long as you reach your group minimum. Please note that full payment is required when booking an Express Group or Corporate Online/Promo Code ticket.
Group clients may reserve tickets in advance and will be invoiced for their seats to allow time to collect funds from group members. Our Group Sales team can give you more details on the payment options upon reservation. When purchasing an Express Group or Corporate Online/Promo Code ticket, full payment is due at time of checkout.
You can purchase your group sales booking by credit card or check.
Please make all checks payable to: Broadway Across America
Send to:
Hippodrome Theatre
Attn: Group Sales
12 N Eutaw St
Baltimore, MD 21201
The Group Sales contract outlines the Group Sales policies and procedures. The signed contract must be sent back to us prior to or along with your payment information before we are able to process your payment. If you have requested multiple shows within a season you will need to sign a contract for each show.
If you’ve submitted a group request and tickets are currently reserved on your account, you may adjust the number of seats as long as you maintain the group minimum. Once the final payment is made you may only add additional tickets to your order.
Group Pricing
For pricing, please fill out a request form and a member of our team will get back to you with pricing information for the show you are interested in. Or, you can email us at Groups@BaltimoreHippodrome.com.
Policies & Procedures
Your first non-refundable deposit along with a signed invoice and sales agreement is due ten (10) days from receipt of your invoice unless otherwise noted. Larger Groups may require additional deposits. Payments will not be applied nor tickets printed or shipped until signed paperwork is received. If deposit payment and signed paperwork is not received by the listed due date all Group tickets may be released without notice.
Final payments are due on or before the date listed on your invoice. For performances booked less than 30 days away, you will have 48 hours to pay in full via credit card. The Hippodrome Theatre reserves the right to move up balance due dates and will notify you in writing. Please allow 7-10 business days processing on all remitted payments. Deposit due dates, percentages due, and final due dates are subject to change on a show by show basis. ALL PAYMENTS ARE FINAL. There are no refunds unless the show is canceled.
Payments can be made in the form of a check (individual/company) or credit card (Visa, MC, Amex & Discover). Individual checks or credit cards from Group members and purchase orders are not accepted. Checks should be made payable to: Broadway Across America.
The Hippodrome Theatre reserves the right to limit the number of tickets purchased per performance and engagement.
Once final payment is made you may not release tickets, you may only add.
Prices are subject to change.
Groups may cancel without penalty before the initial deposit is made. Once a financial commitment has been made deposits and final payments will be forfeited in the case of cancellation. If you have a cancellation please contact the Group Sales Department immediately so that we can accommodate other Group requests.
More Help
Special group rates are available on select performances, price levels, and engagements and generally range from 10% – 20% off per ticket.
Many shows do offer a special rate to student and senior groups. Please call your group sales team at 443.703.2401 or email Groups@BaltimoreHippodrome.com to discuss the various options available to your group.
Early Bird pricing, if available, has a deeper group discount on select performances and price levels. To find out Early Bird deadlines or to receive more info on pricing, contact your group sales team at 443.703.2401 or email Groups@BaltimoreHippodrome.com to discuss the various options available to your group.
Have a group? We want to hear from you! Reach out at any time at 443.703.2401 or email Groups@BaltimoreHippodrome.com. If a show isn’t on sale yet, we will keep you informed of when it is time to book.
There are no refunds or exchanges on group tickets.
We aim to respond to all inquiries within 1-2 business days, but sometimes we experience a heavy volume of requests and it may take a little longer.
Once your final payment has been processed, your mobile tickets can be accessed in your account. From there you can transfer your tickets to each group member. If mobile tickets do not work for your group, please give us a call to find out your options.
If you are filling out an online request form, please highlight the accessible need in the comments section, or contact a Group Sales Representative prior to filling out the form to address the request.
Please contact your employer, employee perks, or employee benefits department at your company to obtain your customized company ticketing link. Still having trouble? Contact us at 443.703.2401 or email Groups@BaltimoreHippodrome.com.
We only service Baltimore however we’d be happy to put you in touch with our colleagues in other cities so you may book your group tickets. You’ll be sure to get the same great service from our colleagues as you have from us! For a full list of cities in our network, please visit BroadwayAcrossAmerica.com or BroadwayAcrossCanada.ca.