COVID-19 (Coronavirus) Updates
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Broadway Across America

COVID-19 Credit Terms and Conditions

The Band’s Visit

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in this email. Credits will be applied to all applicable accounts on or about April 7, 2020. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Hippodrome Broadway Series performances at the Hippodrome Theatre (including season subscriptions, additional subscription tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.800.343.3103 (Season Subscribers) or 443.703.2416 (Grand Suite Subscribers) or log in to your account at https://am.ticketmaster.com/baabal (Season Subscribers) or https://am.ticketmaster.com/ccetmia (Grand Suite Subscribers). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Clicking the “CREDIT MY BROADWAY ACCOUNT” button in the email you received to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through the Hippodrome Broadway Series. The Hippodrome Broadway Series is not responsible for the ticketing practices put in place by secondary ticket providers.

COVID-19 Donation Terms and Conditions

The Band’s Visit

Hippodrome Foundation, Inc. (HFI) is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible to the extent allowed by law.

COVID-19 Refund Terms and Conditions

The Band’s Visit

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment. Refunds will be processed on or about April 8, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through the Hippodrome Broadway Series. The Hippodrome Broadway Series is not responsible for the refund practices put in place by secondary ticket providers.