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Broadway Across America

Credits

The Band’s Visit

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in this email. Credits will be applied to all applicable accounts on or about April 7, 2020. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Hippodrome Broadway Series performances at the Hippodrome Theatre (including season subscriptions, additional subscription tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.800.343.3103 (Season Subscribers) or 443.703.2416 (Grand Suite Subscribers) or log in to your account at https://am.ticketmaster.com/baabal (Season Subscribers) or https://am.ticketmaster.com/ccetmia (Grand Suite Subscribers). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Clicking the “CREDIT MY BROADWAY ACCOUNT” button in the email you received to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through the Hippodrome Broadway Series. The Hippodrome Broadway Series is not responsible for the ticketing practices put in place by secondary ticket providers.

Miss Saigon

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received or automatically if you do not respond by the May 12, 2020 5:00pm EDT deadline referred to in the email you received. Credits will be applied to all applicable accounts on or about May 18, 2020.Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Hippodrome Broadway Series performances (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.800.343.3103 (Season Subscribers) or 443.703.2416 (Grand Suite Subscribers) or log in to your account at https://am.ticketmaster.com/baabal (Season Subscribers) or https://am.ticketmaster.com/ccetmia (Grand Suite Subscribers) For non subscribers please call 1.886.880.9572 or log in to your account at https://am.ticketmaster.com/baabaleclub (eCLUB) or log into your account at https://am.ticketmaster.com/baaslc/#/ (Groups). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Hippodrome Broadway Series. HippodromeBroadway Series is not responsible for the ticketing practices put in place by secondary ticket providers.

Dear Evan Hansen

Credit will be issued when you select the “CREDIT MY BROADWAY ACCOUNT” option in your form submission or automatically if you do not respond by the Thursday, July 9, 2020 deadline referred to above. Credits will be applied to all applicable accounts on or about July 14, 2020. Credit value will be inclusive of the value of your tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Hippodrome Broadway Series performances at the Hippodrome Theatre (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferrable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 800.343.3103 (Season Subscribers) or 866.880.9572 (Non-Subscribers) or log in to your account at https://baltimore.broadway.com/myaccount/. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for canceled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through the Hippodrome Broadway Series. The Hippodrome Broadway Series is not responsible for the ticketing practices put in place by secondary ticket providers.

Donations

The Band’s Visit, Miss Saigon, Dear Evan Hansen

Hippodrome Foundation, Inc. (HFI) is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible to the extent allowed by law. Hippodrome Foundation, Inc. (HFI) will send you a tax receipt by January 31, 2021. Please contact Hippodrome Foundation, Inc (HFI) directly should you have any questions regarding your receipt. Selecting the “DONATE THE VALUE OF MY TICKETS” option instead of receiving a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have made this selection and the donation is applied, that refund is deemed to have been paid to and received by you.

Refunds

The Band’s Visit

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment. Refunds will be processed on or about April 8, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through the Hippodrome Broadway Series. The Hippodrome Broadway Series is not responsible for the refund practices put in place by secondary ticket providers.

Miss Saigon

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment. Refunds will be processed on or about June 2, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Hippodrome Broadway Series. Hippodrome Broadway Series is not responsible for the refund practices put in place by secondary ticket providers.

Dear Evan Hansen

If you elect to receive a refund, our team will refund the value of your tickets to your original method of payment on or about July 14th, 2020. Your refund should post to your account within 30 business days. If the original method of payment was check or cash, you will be sent a check to the address on your account, please allow up to eight weeks for processing. If your original method of payment is no longer valid you will receive a check by default, made out to the account holders name. Refunds are only available for tickets purchased directly through the Hippodrome Broadway Series. The Hippodrome Broadway Series is not responsible for the refund practices put in place by secondary ticket providers.