Baltimore

Subscriber Resources

ADDITIONAL TICKETS

Subscribers have priority access to purchase additional Broadway tickets for family and friends. To purchase additional tickets, log into your account below or call 800.343.3103 (M-F, 9am to 5pm).



Manage My Subscription Manage My Grand Suite Subscription

Please note – additional tickets are subject to availability and sold on a first-come, first-served basis. Some restrictions may apply.

If you wish to purchase additional tickets in another Broadway Across America city, please call 800.343.3103 (M-F, 9am to 5pm).

2018/19 Season Policy
Additional ticket orders will be limited to two (2) tickets per show per account for FIDDLER ON THE ROOF, ANASTASIA, ROALD DAHL'S CHARLIE AND THE CHOCOLATE FACTORY, RODGERS & HAMMERSTEIN’S THE KING AND I, COME FROM AWAY and THE PLAY THAT GOES WRONG. Additional ticket orders will be limited to eight (8) tickets for LES MISÉRABLES and ROCK OF AGES, and nine (9) tickets for THE BOOK OF MORMON.

Due to the anticipated demand for HAMILTON, some special rules and restrictions will apply. Access to purchase additional tickets for subscribers will be extremely limited. More information to follow.

TICKET EXCHANGES

Have a conflict with a performance date? Only subscribers have the exclusive benefit of exchanging tickets to another performance of the same show. To exchange your tickets, follow the steps listed below or call 800.343.3103 (M-F, 9am to 5pm).

Please note – ticket exchanges are subject to availability. The difference must be paid when exchanging into a higher priced performance or seating location. Some restrictions may apply. Exchanges must be made at least 48 hours prior to your performance for performances Tuesday through Saturday or by 5pm for Sunday performances.

Information on HAMILTON ticket exchanges will be sent via email this fall. Special restrictions will apply. Please be sure your email address in your account is up to date. Tickets for HAMILTON cannot be transferred electronically.


  1. Log into your account by entering an account number/e-mail address and password.
  2. Click on the ticket(s) you want to exchange.
  3. Click the “…” and then exchange at the top of the screen.
  4. Check the box next to the SEAT LOCATION(S) you wish to exchange then click ‘EXCHANGE’ button in the top right hand corner under ‘Manage My Tickets’ section.
  5. Click CONTINUE TO EXCHANGE in the pop up window.
  6. Select the new date you wish to attend the show and then click CONTINUE.
  7. Using the seating chart, select your new seats.
  8. Click CHECKOUT.
  9. Review the details of your exchange, making sure to double check the new show’s date, time, and seat location, and number of seats. Once confirmed, click ‘EXCHANGE SEATS’ to proceed to payment checkout process.
  10. Enter your password in the pop up window to confirm that you agree to exchange your tickets. Click CONTINUE WITH EXCHANGE to proceed.
  11. Go through the checkout process to select your Delivery Method and your Payment Type to complete the exchange. Your original seats will not be released until you click PURCHASE TICKETS.


  12. Manage My Subscription Manage My Grand Suite Subscription


    2017/18 Season Policy
    Refunds will not be given when exchanging into a lower priced performance or seating location. There is a $3.00 per ticket handling fee to exchange your tickets over the phone.

    2018/19 Season Policy
    Refunds will be given when exchanging into a lower priced performance or seating location. Exchanges will be fee-free through all channels.

    Due to the anticipated demand for HAMILTON, some special rules and restrictions will apply. Exchanges will be available for a limited time frame. The subscription week will be Tuesday, June 25 – Sunday, June 30, 2019. Exchanging into a non-subscription week may result in additional fees. More information to follow.

    Ticket Donations
    Unable to use your tickets? Don’t let them go to waste! You can easily donate* your tickets online to the Hippodrome Foundation, Inc. (HFI), the theatre’s non-profit partner. HFI will acknowledge every ticket donation and find an educator or community member to use the tickets.

    *Online ticket donations must be processed 10 business days prior to your scheduled performance.

MOBILE TICKETS

  • 1. Visit BaltimoreHippodrome.com from your mobile device and click MANAGE MY SUBSCRIPTION.


  • 2. Select MANAGE MY SUBSCRIPTION (or MANAGE MY GRAND SUITE SUBSCRIPTION, if applicable).


  • 3. Click Sign In in the upper right hand corner.


  • 4. Log in using your email address


  • 5. Select the event


  • 6a. APPLE PHONES

    You can select Add to Apple Wallet if you prefer. Or simply select VIEW BARCODE when you are ready to be scanned. PLEASE NOTE: Once you select Add to Apple Wallet or VIEW BARCODE any previously printed tickets will become invalid.


  • if you select Add to Apple Wallet and then click ADD in the upper right hand corner.
  • 6b. ANDROID DEVICES.

    PLEASE NOTE: Once you select VIEW BARCODE any previously printed tickets will become invalid.


  • 7. Show your barcode for scanning and enjoy!

  • APPLE


  • ANDROID
  • SUBSCRIPTION FEES

    The price of each subscription seat reflects the face value of your tickets including handling fees, applicable taxes, facility fees, and if applicable, the Grand Suite or Inner Circle subscription fee noted below. This calculation does not factor in any Season Options. Grand Suite Subscription package prices include $15 in handling fees per Subscription seat. All non-Grand Suite Subscription package prices include $46 in handling fees per Subscription seat.

    Grand Suite Subscriptions (Balcony Front Center [Grand Suites] Rows B-C Seats 301-308; Balcony Front Left [Grand Suites] Rows B-C Seats 201-229; and Balcony Front Right [Grand Suites] Rows B-C Seats 202-230) include a $400 fee for each Subscription seat purchased. Additional benefits include access to the Lexus Lounge (which includes a private bar, coat check and restrooms), parking passes to the Grand Garage, private ticket concierge hotline. Inner Circle Subscriptions (Orchestra Center Rows A-S, Orchestra Right Rows C-O, Orchestra Right Rows P-S Seats 2-22, Orchestra Left Rows C-O, Orchestra Left Rows P-S Seats 1-21, Balcony Center Rows D-G) include a $120 fee ($145 for Saturday matinee, Saturday evening and Sunday matinee) for each Subscription seat purchased. Additional benefits include parking passes to the Grand Garage. Grand Suite and Inner Circle Subscribers receive priority access to these premium seat locations prior to tickets being placed on sale to the general public.

    Sections ending in "LV" indicate Limited View Seating. The Grand Suite and Inner Circle fees and benefits listed above do not apply to Limited View seating within these sections.


    2018/19 Season Pricing

    SUBSCRIBER DISCOUNT CARD

    Use your Subscriber Discount Card at our participating restaurants and organizations. Click below to see the current offers and be sure to check back often, as deals are added regularly.

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